Privacy Policy

CenterBank recognizes that customer information is confidential and personal. Our employees take specific steps to protect the privacy of information about you and your account. As an organization in the financial services industry, we recognize that privacy is critical and the sensitivity to protecting information is continually growing with the expansion of electronic commerce. You may count on us to protect your information with a high level of security and appropriate discretion.

Information We Collect About You
We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms.

  • Information we receive from a consumer-reporting agency.

  • Information about your transactions with us or others.

  • Information obtained from verifying the information you provide on an application or other form from your current or past employers or from other institutions where you conduct financial transactions.

"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing a financial product or service to you. For example, information regarding your account balance, payment history and overdraft history would be considered nonpublic personal information.

No Disclosures Outside Of Exceptions
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We are permitted under law to disclose nonpublic information about you to other third parties in certain circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas and to credit bureaus.

Confidentiality & Security
We restrict access to nonpublic personal information about you to those employees who need to know such information in order to provide products or services to you. Our Code of Conduct requires that any information our employees have about the financial affairs of any of our customers must be held in the strictest of confidence. We maintain physical, electronic and procedural safeguards that comply with standards to guard your nonpublic personal information. Also, all account information transmitted to CenterBank over the Internet is protected by encryption.

Web Site
We use proven technology and established procedures for keeping your information secure. Whenever we ask for personal information on our Web site or online banking, we use Secure Sockets Layer (SSL) technology to keep it confidential.

You may visit our Web site to find out about products, services and marketing information without providing any information about yourself. We do gather data regarding visits to our Web site, including domain name, pages visited, length of user session, etc. to evaluate the usefulness of our site.

We do not knowingly solicit data from children and we do not knowingly market to children. We recognize that protecting children's identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.

CenterBank strives to maintain accurate information on all of our customers. To confirm or dispute any information that CenterBank has collected about you, please call our Telephone Banking Specialist at (904) 348-3100, write us at P.O. Box 47715, Jacksonville, FL 32247 or email us at the CallCenter.

     

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